NEW this winter, Sun Peaks Resort has implemented an RFID system for Season Passes and Day Tickets. See below for a 'how-to guide' to getting out on the slopes with our new Mountain Cards!
STEP 1: SECURE YOUR TICKET! BUY ONLINE, IN ADVANCE
There will be a limited amount of lift tickets available for sale each day.
Tickets should be purchased online, in advance to guarantee access. Window ticket sales may not be available for the majority of the season.
STEP 2: MOuntain Card Pick Up
Redeem your ticket with your order confirmation email. You can use your mobile device or a printed copy of the order confirmation (both options must include the barcode).
The most efficient option for ticket pick up will be our new contact-less ticket kiosks located slopeside at the Village Day Lodge. Tickets can also be picked up at the ticket windows at the Village Day Lodge (parking lot side), the Sun Peaks Nordic Centre at P5/Mt. Morrisey, and at the base of the Burfield and Morrisey chairlifts.
Step 3: Store your Mountain Card in your pocket
Place your Mountain Card in an exterior pocket on your left side. Make sure there are no cell phones, credit cards, or other items in the same pocket, as these may interfere with the RFID signal. Only carry one RFID card at a time.
Step 4: Proceed to the Chairlift
Keep your Mountain Card in your pocket. As you move through the RFID gates they will scan the card and open automatically.
If the gate does not open or there is another issue with the RFID system a staff member will assist you.
Step 5: Save your card and reload online
Save your card for future visits. The Mountain Card can be reloaded online (purchase additional days) for all subsequent visits, so you can head straight to the lift next time!
Lost, Damaged or Forgotten Mountain Cards
Lost, damaged or forgotten Mountain Cards will incur a replacement fee of $5.00 + tax. Do not punch a hole in your Mountain Card or alter it in any way as this will damage the antenna.
mountain card faq
For additional information regarding your Mountain Card, please see some frequently asked questions below. Should you have any additional questions, please contact Guest Services at 250.578.5474, or email email@example.com.
Radio frequency identification (RFID) gives you contact-less access to all chairlifts at Sun Peaks Resort. When you are carrying your pass as instructed above, the circuit within the pass will register at the lift gate and open the turnstile arm, granting you access to the lift.
Where are mountain card gates installed at Sun Peaks?
Mountain Card (RFID) gates are installed at the base of all chairlifts at Sun Peaks Resort, as well as at the Burfield mid-station.
Can I carry multiple Mountain Cards at once?
No, cards may not work properly if multiple are carried together. Please only carry your own valid Mountain Card.
Does the Mountain Card store my personal information?
No. Your Mountain Card stores only a unique number identifier randomly generated and associated with your user profile. The card stores no personal information. If you lose your Mountain Card, please contact Guest Services immediately so your card can be set to inactive. You will be charged a $5.00 + tax replacement fee.
Can I alter or punch a hole in my Mountain Card?
No. As mentioned above, any alteration to your Mountain Card will impact the RFID chip, and render the card inactive. If altered, card holders will be charged a $5.00 + tax replacement fee.
Can my Mountain Card survive a ride through the washing machine?
Yes, your Mountain Card is designed to withstand normal wear and tear. If you are concerned your pass might have suffered internal damage, you can check it prior to entering a lift line at Guest Services at the Village Day Lodge.
Does RFID Technology interfere with pacemakers?
The Sun Peaks Resort RFID system was built and installed by SKIDATA, a global leader in RFID technology. Based on SKIDATA’s records, research, and the reports of independent research conducted on the influence of electromagnetic fields on medical implants such as pacemakers, there is no known health risk of interaction between SKIDATA RFID readers and pacemakers. If you wear a pacemaker, you should consult with your physician and refer to the manufacturer’s recommendations for your specific device, as you would with any electronic device. Out of caution, we recommend that guests with pacemakers not wear their Mountain Card near their pacemaker when passing through RFID gates. We also recommend that guests not linger close to RFID readers, maintaining a distance of at least 8 to 12 inches from RFID readers while in line and when passing through the gate.
If you wear a pacemaker or other medical implant and prefer to not pass through the RFID gate, please alert staff at the lift and you will be given alternative direction for lift access.