Top of the World
Elevation: 2,080m
Planning ahead helps you buy with confidence. Sun Peaks Resort offers refund, termination and cancellation options for select products, subject to applicable terms and conditions. Please review the details below to understand what coverage applies to your purchase. For more information contact Guest Services, 250.578.5474.
Alpine Season Pass Refund and Termination Option
The Alpine Season Pass Refund and Termination Option is available for $35 per person or $80 per family and must be purchased at the same time as your Alpine Season Pass. This option is strongly recommended for all pass purchases. Under no circumstances will a refund be provided to pass holders who do not purchase the refund option.
For complete terms, conditions and eligibility requirements, review the
Refund and Termination Option — 2026-27 Alpine Season Passes (PDF)
Alpine Peaks Card Refund and Termination Option
The Alpine Peaks Card Refund and Termination Option must be purchased at the same time as your Peaks Card. Under no circumstances will a refund be provided to cardholders who do not purchase the refund option.
For complete terms, conditions and eligibility requirements, review the
Refund and Termination Option — 2025–26 Alpine Peaks Cards (PDF)
Request a Refund or a Termination
Refund and Cancellation Request
Day Tickets, Sports School Lessons, Equipment Rentals and Activities
Guests may submit a cancellation request using the form below for day tickets, Sports School lessons, equipment rentals and activities, subject to applicable terms and conditions. Please review the cancellation and refund policy below to determine eligibility.
Refund and cancellation Policy
As a standard policy, Sun Peaks Resort lift tickets are non-refundable and non-transferable. Exceptions apply in specific circumstances. The following cancellation and refund policy applies to day tickets, Sports School lessons, equipment rentals and activities:
- If lift access is fully closed for purchased dates, guests will receive a full refund.
- If guests are affected by government imposed travel restrictions (by government order), a refund will be provided. This applies to orders restricting travel of the general population and does not apply to any individual cases of restricted travel.
- If lift access is open, but the guest is unable to travel for any other reason, our standard policy applies (tickets are non-refundable and non-transferable).
Nearly all Sun Peaks Resort owned and operated facilities are accessible, as noted in detail on this page. If you require accommodation or have questions regarding access to facilities or terrain, please contact us. We also welcome your feedback on how we can make our facilities even more accessible.
| Location | Located in the Village Day Lodge (Parking Lot 3) |
|---|---|
| Hours of Operation | January 5 to April 6, 2026, Daily, 8:00am to 4:30pm April 8 to May 31, Daily, 9:00am to 4:00pm June 2 to June 12, Daily, 9:00am to 5:00pm June 13 to September 7, Daily, 9:00am to 7:00pm September 8 to 27, Daily, 9:00am to 5:00pm |
| Phone | 250.578.5474 |
| guestservices@sunpeaksresort.com |