Refund, Termination and Cancellation Options

The Alpine Season Pass Refund and Termination Option must be purchased at the same time as your Alpine Season Pass. Under no circumstances will a refund be provided to pass holders who do not purchase the refund option.

Price: $35 for an individual season pass or $80 for a family season pass.

Before purchasing, review the 2026–27 Refund and Season Pass Termination Option to understand eligibility requirements and what qualifies for a refund.

For complete terms, conditions and eligibility requirements, review the
Refund and Termination Option — 2026-27 Alpine Season Passes (PDF)

Request a Refund or Termination

The Alpine Peaks Card Refund and Termination Option must be purchased at the same time as your Peaks Card. Under no circumstances will a refund be provided to cardholders who do not purchase the refund option.

For complete terms, conditions and eligibility requirements, review the
Refund and Termination Option — 2025–26 Alpine Peaks Cards (PDF)

Request a Refund or a Termination

Day Tickets, Sports School Lessons, Equipment Rentals and Activities

Guests may submit a cancellation request using the form below for day tickets, Sports School lessons, equipment rentals and activities, subject to applicable terms and conditions. Please review the cancellation and refund policy below to determine eligibility.

Refund and cancellation Policy

As a standard policy, Sun Peaks Resort lift tickets are non-refundable and non-transferable. Exceptions apply in specific circumstances. The following cancellation and refund policy applies to day tickets, Sports School lessons, equipment rentals and activities:

• If lift access is fully closed for purchased dates, guests will receive a full refund.
• If guests are affected by government imposed travel restrictions (by government order), a refund will be provided. This applies to orders restricting travel of the general population and does not apply to any individual cases of restricted travel.
• If lift access is open, but the guest is unable to travel for any other reason, our standard policy applies (tickets are non-refundable and non-transferable).

Request A Cancellation