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Skiers on a snowy chairlift ride through frosty trees at sunrise.

Chairlift Safety

It's important to remember that our lifts are heavy machinery. For the safety of our guests and staff, please follow these tips for loading, riding, and unloading all chairlifts at Sun Peaks Resort to ensure a safe lift ride.

Guests are not permitted to ski or snowboard with an infant in a backpack or any type of baby carrier.

Please note that animals are not permitted on chairlifts. If you have a service dog, contact Guest Services at 250.578.5474 or guestservices@sunpeaksresort.com, and we’ll provide an alternative transportation option for you and your service dog.

Need Help?

Our lift operators are trained to assist guests of all abilities. If you have questions, need extra time, or are riding with children, please let an attendant know. We are happy to help ensure a safe and comfortable experience for everyone.

How to use a chairlift

 

Before You Ride

  • Review the Alpine Responsibility Code.
  • Watch and learn from others.
  • Read and follow all posted signage.
  • If you’re unsure how a lift works, ask one of our lift attendants for help. They’re happy to assist.

loading

  • Plan your seating order ahead of time. Children should sit between adults or next to the operator.
  • Check for loose items and remove backpacks and pole straps.
  • Wait at the “Wait Here” sign until it’s your turn.
  • Hold your poles in one hand with the tips pointed uphill.
  • When the chair passes, move to the “Load Here” sign.
  • Look back for the approaching chair and get ready to sit.
  • Help children onto the seat if needed.
  • Sit all the way back and lower the safety bar.
  • Sit still, sit back, and hold on.

Riding

  • Remain seated and keep the safety bar down.
  • Do not bounce, swing, or adjust your equipment during the ride.
  • Keep all belongings secure.

unloading

  • As you approach the top, get ready to unload.
  • Keep the safety bar down until you reach the “Raise the Bar” sign.
  • Keep your ski or snowboard tips up.
  • Stand up once you’re on the snow and push off the chair.
  • Slide straight ahead and clear the unloading area.
  • Do not stop, brake, or turn on the ramp.
  • If you miss the unload, stay seated. A safety mechanism will stop the chair and a lift operator will assist you.

How to use a chairlift loading conveyor

 

Before you ride

  • Review the Alpine Responsibility Code.
  • Watch and learn from others.
  • Read and follow all posted signage.
  • If you’re unsure how a lift works, ask one of our lift attendants for help. They’re happy to assist.

LOADING

  • Plan your seating order ahead of time. Children should sit between adults or next to the operator.
  • Check for loose items and remove backpacks and pole straps.
  • Move up to the gate.
  • Hold your poles in one hand, with the tips pointed uphill.
  • Slide forward when the gate opens.
  • Do not push through the gate if it closes.
  • Stand still on the conveyor belt.
  • Look back and watch for the approaching chair.
  • Assist children onto the seat if needed.
  • Sit all the way back.
  • Lower the safety bar.
  • Sit still, sit back, and hold on.

HOW TO: USE A PLATTER LIFT

 

Before You Ride

  • Review the Alpine Responsibility Code.
  • Watch and learn from others.
  • Read and follow all posted signage.
  • If you’re unsure how a lift works, ask one of our lift attendants for help. They’re happy to assist.

LOADING

  • Remove pole straps.
  • Hold your poles in your left hand, with the tips pointed forward.
  • Snowboarders must unstrap their rear foot.
  • Wait at the “Wait Here” sign.
  • Move up to the “Load Here” sign.
  • Watch for the approaching platter.
  • Place the platter between your legs and stay standing.

Riding

  • Remain in the tow path.
  • If you fall, clear the track quickly.

Unloading

  • Remove the platter at the unload area.
  • Move clear of the unloading area.

HOW TO: USE A CARPET LIFT

 

Before You Ride

  • Review the Alpine Responsibility Code.
  • Watch and learn from others.
  • Read and follow all posted signage.
  • If you’re unsure how a lift works, ask one of our lift attendants for help. They’re happy to assist.

LOADING

  • Remove pole straps.
  • Snowboarders must unstrap their rear foot.
  • Wait until the person ahead of you reaches the orange cone.
  • Move onto the belt.
  • Keep your weight slightly forward.

Riding

  • Remain standing.
    If you fall, clear the track quickly.

UNLOADING

  • Prepare to unload.
  • Step off the belt.
  • Move clear of the unloading area.
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