Skier in fresh powder in the trees

Covid-19 policies

As the implications of COVID-19 continue to evolve, we remain committed to the health and safety of our guests, employees, and locals. We continue to follow any current government public health orders, as well as employ practices that we believe are in the best interests of all, continuing to do our part to help prevent the spread of COVID-19.

All policies are subject to change, to comply with government health orders and the evolving nature of the pandemic.

  • For detailed information on British Columbia’s current public health order and applicable restrictions click here.
  • For our general resource of 'Know Before You Go' tools, click here.
  • Can’t find what you’re looking for? Please contact our Guest Services team at 250.578.5474 or guestservices@sunpeaksresort.com.

General Information

Please review the following frequently asked questions when planning your trip to Sun Peaks. 

is it a requirement to purchase my lift ticket online, in advance?

No. However, we continue to encourage the purchase of lift tickets online, in advance, to guarantee access, and to save you money! The quantity of hiking and biking tickets available for sale each day may be limited.

The best and most convenient ticket pick-up option once you’re in-resort is from our convenient outdoor skiosk machines. These are located outside, slopeside of the Village Day Lodge. You get to avoid Guest Services line-ups and hit the lift in no time. Remember, if you already have an RFID mountain card and selected it during your online transaction you can skip the skiosk and go directly to the chairlift.  

Please see below for more detail on our ticket policies.

are masks required in SUn peaks?

In accordance with the BC Public Health Order, masks must be worn in all healthcare settings. Therefore, proper face coverings are required for all patients and staff while inside our Patrol Patient Care Centre. A face covering is a mask or a tightly woven fabric that covers both the mouth and nose.

Wearing masks in public indoor settings is not currently required by public health in British Columbia. Wearing masks is a personal choice and it’s important that we respect the choices of one another.

WHEN SHOULD I NOT VISIT SUN PEAKS?

For the health and safety of fellow guests and staff, please do not visit under the following circumstances:

  1. If you are showing symptoms of Covid, regardless of vaccination status. Simply put, if you’re feeling sick, please stay home for the health and safety of everyone around you. For symptom details visit BC Centre for Disease Control. 
  2. If you are unvaccinated and live in a household with someone who has Covid, or have been exposed to someone sick or infected with Covid.
  3. Due to the changing nature of federal health orders and entry requirements, if you're arriving/returning to Canada, please visit the Government of Canada Travel, quarantine and borders webpage to ensure you follow necessary protocols. 

What are your sanitization efforts?

We continue to employ stringent cleaning and sanitization practices that align with our regular business operational practices.

Hand sanitizing stations are provided throughout the resort.

is Sun peaks hosting EVENTS?

Yes! We are pleased to be bringing back a line-up of exciting on-mountain and village-based events. If required, events will follow the current BC provincial health order requirements.

For updated Sun Peaks events schedule, click here.

covid-19 testing in sun peaks

There are the following COVID-19 testing options available in-resort this season. 

Asymptomatic testing for guests

COVID-19 testing is available for guests to fulfill travel requirements prior to returning home. This includes Rapid Antigen, Molecular, including PCR (Polymerase Chain Reaction) or NAAT (Nucleic Acid Amplification Test).

Tests MUST be pre-booked at least 14 days prior to departure, walk-ins are NOT permitted. Testing is provided by RN Collaborate, an independent, certified testing company.

For information including booking procedure, cost, and testing location, click here.

symptomatic testing for residents

The Sun Peaks Health Centre has partnered with Interior Health to be able to provide COVID-19 testing for symptomatic people who may have come in contact with the virus.

Appointments are required. 

For more information including booking procedure, cost, and clinic location, please call 1.877.740.7747.

LODGING

Please contact your accommodation provider directly to inquire about specific operating policies and safety procedures that may be in place.

Top