Top of the World
Elevation: 2,080m
Sun Peaks Resort Accessibility Statement
Sun Peaks Resort is committed to providing inclusive access to our on-mountain recreational experiences (ski, snowboard and bike) and associated services and facilities. We believe that outdoor recreation should be welcoming and available to everyone. In the delivery of our mission – ‘To provide the finest mountain resort experience’ – we are committed to fostering an environment grounded in accessibility, dignity, and opportunities for all guests.
Adaptive Sports at Sun Peaks
Adaptive Sports at Sun Peaks (ASSP) works with the Sun Peaks Sports School to offer ski, snowboard, hike and bike instruction for guests of all ages with disabilities and special needs. Our certified instructors and trained guides help guests with both physical and cognitive disabilities to enjoy the beauty of our world class terrain. ASSP also welcomes guests with issues related to mental health, rehabilitation and ageing.
Vision
To Make the Mountain Experience Accessible to All!
Mission
ASSP is a not-for-profit dedicated to creating accessible outdoor adventure experiences for people with disabilities and neurodiversity. ASSP empowers people of all abilities to experience the freedom, challenge, and joy of the outdoors.
Transportation to Sun Peaks
Shuttle providers do not currently have wheelchair access. Please contact the following taxi companies if you require wheelchair-access transport to Sun Peaks:
Getting Around in the Village
Summer Access
The Village Stroll serves as the primary accessible route through Sun Peaks Village, connecting many accommodations, restaurants, shops, and resort services via a covered pedestrian walkway with accessible ramps.
The following buildings offer direct access from the Village Stroll and provide convenient connections to a variety of amenities throughout the village:
- Village Day Lodge
- Sundance Lodge
- Hearthstone Lodge
- Sun Peaks Grand Hotel
- The Residences
- Sun Peaks Lodge
- Sun Peaks Lodge Studios
- Fireside Lodge
- Nancy Greene's Cahilty Lodge
Please note that accessibility features may vary between individual businesses and facilities. Guests requiring specific route information are encouraged to contact Guest Services prior to their visit.
Winter Access
Winter weather conditions, including snow and ice, may affect accessibility throughout the village. While walkways are regularly maintained, some routes may be more challenging for guests using wheelchairs or other mobility devices.
The covered Village Stroll remains the primary route for accessing village amenities during winter. Guests should allow additional time for travel and exercise caution when navigating snow- or ice-covered surfaces.
Please note that the complimentary in-resort shuttle service is not wheelchair accessible.
For current accessibility conditions, mobility equipment availability, or transportation information, please contact Guest Services prior to your visit.
Accessible Washrooms Around the Village
Village day Lodge
Request elevator access key at Activities Desk or Masa's Restaurant. Accessible washrooms are located at the lower level via elevator.
The Annex Day Lodge
Single-stall family size washroom with handrails available in West side of the Annex. Accessible stalls available in Women's and Men's washrooms.
Sundance Lodge
There is a single stall/unisex washroom in the main hallway behind the cafés. Accessible stalls available in both Men's and Women's washrooms in Sundance Lodge lobby.
The Sun Peaks Grand Hotel
Single stall accessible washroom available in lower lobby. Men's and Women's washrooms in upper lobby have accessible stalls.
The Sun Peaks Grand Residences
Single stall accessible washroom available via ramp in the lobby (second floor). Accessible stalls also available in both Men's and Women's washrooms.
Accessible Accommodation in Sun Peaks
Please see below for accessibility information for Village Centre Hotels. For Vacation Homes and Chalets accessibility information, please contact your rental provider directly prior to booking.
Sun Peaks Grand
Rooms
The Sun Peaks Grand Hotel & Conference Centre offers Partially Accessible Rooms. The Partially Accessible Rooms have lower tub ledges and grab bars. We offer shower stools on request. Our Partially Accessible Rooms have lower furniture and peephole. The Partially Accessible Rooms comes with either a King bed or two double beds. The room is 350 square foot and can accommodate a wheelchair (except that we do not have roll in showers). Our change rooms in the Hotel by the pool/fitness facility has a roll in shower, but it’s not completely private, as it is available to others who wish to use it as a change room.
Our Partially Accessible Rooms are located closer to the end of the hallway, closer to the stairs. In case of emergency, the elevator automatically shuts down. If the guests need assistance, we (or the emergency service workers) can assist quickly via the stairs.
Entrances
The Grand and The Residences both have motion sensor sliding doors at their upper entrances and wheelchair accessibility from the road. The lower entrance of The Residences is a motion-activated sliding door from the village stroll.
Nancy Greene's Cahilty Lodge
Rooms
Ground floor guest room available with wheelchair-accessible bathroom. Please get in touch with Nancy Greene's Cahilty Lodge if you would like to reserve this room.
All bathrooms in rooms at the Cahilty have grab bars around the bathtub.
Entrances
There is a ramp beside the front doors and customers can enter through the underground parking to use the elevator, which is easier than the ramp.
Sundance Lodge
Rooms
Semi-accessible ground floor guest room with bathroom handles for toilet and shower available, please contact Sundance Lodge to book.
All rooms are accessible by elevator.
Entrances
Sundance Lodge has ramp access in front of the lodge. Winter access can be difficult when conditions are snowy, please get in touch with Sundance Lodge for assistance with entering from the village.
Access from the back is level with the terrain but also may be affected by wintry conditions.
Public Washrooms
Accessible stalls available in both Men's and Women's washrooms in Sundance Lodge lobby. There is a single stall/unisex washroom in the main hallway behind the cafés.
Sun Peaks Lodge
Rooms
Sun Peaks Lodge has two comfort rooms (King bed) with wheelchair- accessible bathroom and shower. Subject to availability, please contact Sun Peaks Lodge to book.
Entrances
Main Sun Peaks Lodge building has ramp access from the street side of the hotel. Access from Village Stroll is possible but may be hindered by wintry conditions.
No street-side ramp for Sun Peaks Lodge Heffley Creek Studio building.
Hearthstone Lodge
Rooms
At the Hearthstone Lodge, two units have walk-in showers. Three units are equipped with smoke and fire alarm lights in the room that are linked to the fire alarm for any guests with hearing difficulties.
Entrances
Main entrance and exit have wheelchair height, button activated doors. Main entrance and exit have wheelchair friendly ramps. All door frames in the Hearthstone Lodge are wide enough for wheelchairs.
Large parking stall close to the elevators is reservable with prior notice.
Public Washrooms
An accessible toilet is available on the ground floor of the Hearthstone Lodge.
Top of the Mountain
Booking and Check-in
Top of the Mountain staff can happily assist guests with booking properties over the phone and 100% of property information and check-in/access information are provided virtually, which is useful for anyone who uses a text-to-speech program (such as with vision challenges).
If someone has hearing challenges, 100% of the booking and check-in experience can be done online and fully by text as well.
We also have, from the months of November through April, a staff role we call "greeter" who go to our properties checking in each day to ask if guests need any in-person assistance. If guests pre-order lift tickets through the resort, we also deliver those to properties prior to guest check-in.
Rooms/Units
The following units are ground floor, single level units:
Crystal Forest 21 (1 step up to front door)
Stone's Throw 2 (1 step up to the front door)
Timberline 42 - (Access in snowy conditions may be limited)
Top of the Mountain also has these Fireside Lodge units accessible by elevator:
Kookaburra Lodge 207 has a walk-in shower stall and elevator access.
VIllage Restaurants
All restaurants in Sun Peaks village strive to provide accessible and inclusive environments for our guests. Please see below for specific accessibility information and contact businesses directly with questions and reservation requests.
Bottoms Bar & Grill
Wheelchair accessible from the lobby of the Sundance Lodge. Please contact Sundance Lodge for assistance with accessibility in winter.
Cahilty Creek Kitchen & Taproom
Wheelchair access through the main lobby of Cahilty Lodge.
Magic Cattle Guard Diner
Wheelchair access from parking lot. Accessible seating may be limited as many tables are "high-tops." Please call ahead if you would like to reserve an accessible table.
Mantles Restaurant & Lounge
Wheelchair access from lower lobby of Sun Peaks Grand Hotel.
Masa's Bar + Grill
Accessible via the Village Day Lodge breezeway. Please ask staff for key to elevator for accessible washroom access.
Morrisey's Public House
Patio is accessible in summer and from the covered walkway in winter.
Mountain High Pizza
Space is very limited inside. In summer, village stroll tables are accessible.
Oya Japanese Cuisine Sun Peaks
Space is limited inside. In summer, village stroll patio is accessible. Single stall washroom available at entrance.
Sunburst Bar + Eatery
Sunburst Bar + Eatery features an accessible ramp providing access to both the restaurant and outdoor patio. Wheelchairs are also available for guest use at Sunburst Lodge, subject to availability.
Umbrella Café
Accessible patio. No accessible washrooms in the East Village area.
Service Animals at Sun Peaks
Please note animals are not permitted on chairlifts. If you have a service dog, please contact Guest Services by phone 250.578.5474 or email guestservices@sunpeaksresort.com and we will provide alternative transport option for you and your service dog.
Inclusive EVents
We strive to ensure that all events provide options for accessibility and inclusivity. For specific events, please be sure to check event pages for details on venue, parking, and any accessibility measures already in place.
Find event organizer contact information at the bottom of each event page. Get in touch with our event organizers prior to the event to ensure that effective accommodations can be put in to place for you to enjoy the best events in Sun Peaks!
| Location | Located in the Village Day Lodge (Parking Lot 3) |
|---|---|
| Hours of Operation | June 13 to September 7, 2026, Daily, 9:00am to 7:00pm September 8 to 27, 2026, Daily, 9:00am to 5:00pm |
| Phone | 250.578.5474 |
| guestservices@sunpeaksresort.com |